Welcome to Blue Meds LLC, your trusted destination for convenient online shopping. We understand that sometimes, a product may not meet your expectations or requirements. Our goal is to make the return process as easy and hassle-free as possible.

1. Returns Eligibility: We gladly accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Initiate a Return: To initiate a return, please contact our customer service team at [customer-service@bluemeds.com] or call [1-800-123-4567]. Provide your order number and details about the item you wish to return. Our friendly team will guide you through the process.

3. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is received.

4. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5 business days.

5. Exchanges: Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please return the original item following the above guidelines and place a new order for the desired item.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work swiftly to resolve the issue by offering a replacement or a full refund, including return shipping costs.

7. Non-Returnable Items: Certain items are not eligible for return, including perishable goods, intimate or sanitary goods, and personalized items.

Thank you for shopping with Blue Meds LLC. We value your satisfaction and are committed to providing you with a positive shopping experience. If you have any questions or concerns about our return policy, feel free to reach out to our customer service team. Your trust is important to us, and we look forward to assisting you.